Contact Us
We're real people, and we actually answer. ๐
Questions about your order, which tea is right for you, or anything else โ we're here to help.
๐ง Email: contactus@secretsoftea.com
๐ Phone: (305) 900-7197
๐ Hours: MondayโFriday, 9amโ5pm ET
โก Response time: within 1 business day (usually much faster)
Order questions? Include your order number (it starts with #) so we can help you faster.
Quick answers first:
- Track your order โ check the tracking link in your shipping confirmation email
- Shipping info โ Shipping Policy
- Returns & refunds โ 30-Day Money-Back Guarantee
- Common questions โ FAQ
Our promise: every order is backed by our 30-day money-back guarantee. If something isn't right, we'll make it right โ no questions asked.