Refund policy

30-Day Money-Back Guarantee

We stand behind every blend we make. If you're not completely happy with your order, we'll make it right - no questions asked.

Our promise

• You have 30 days from the delivery date to request a full refund or a free replacement.
• Because our teas and supplements are consumable products, you do not need to ship anything back - just reach out and tell us what went wrong.

How to request a refund or replacement

• Email us at contactus@secretsoftea.com with your order number and we'll take care of it. Approved refunds are issued to your original payment method, typically within 5-7 business days.

Damaged, wrong, or missing items

• If your order arrives damaged, is incorrect, or doesn't arrive, contact us at contactus@secretsoftea.com within 30 days of the delivery date and we'll replace it or refund you in full.

Digital products

• Downloadable items such as eBooks are delivered instantly and are non-refundable once accessed.

Questions?

Email contactus@secretsoftea.com anytime - we reply within 1 business day.